Here are some frequently asked questions we’ve collected for you. If your questions are not answered here, please contact us any time. We would be happy to help.
Do you ship internationally?
Yes, we are pleased to confirm that we offer worldwide shipping! Please contact us for freight, shipping time and other details you might concern.
How can I get a sample?
Please contact us to get samples. Sample fees will be charged at first, and will be returned when you place bulk order.
How about the leadtime?
It depends on the specific product and quantity you purchase. For small quantity, it takes around 7-15 days and for larger orders, it’ll be within a month.
Where do you ship from?
We ship all of our orders from China, where our factory is based.
Can you produce my own design?
Yes! Just send us your brilliant designs and we can make samples out of your designs.
How can we order the products without any knowledge of import?
We could arrange you shipping or air or express for you and deliver the products to your port or provide you with door to door service.
What’s the minimum order quantity?
We are glad to say that we accept small quantity orders. Due to different workmanship, we have different MOQ for different products. For some in-stock products, the MOQ will be very low.
Can we have our own logo or company name printed on the product?
Sure! Logos can be customized as you require.
Do you have stock?
Yes, some items are in stock, you can get them in short time and in small quantity. Contact us to get the list of in-stock products.
Petkaa
The ultimate destination for all your wholesale pet product purchases and innovative pet product development.
Petkaa 